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Emotional intelligence is the ability to understand, manage and communicate feelings.

At Hanna Perkins Center, emotional intelligence is regarded as a key to happiness and success in life. We’re not alone in this.

Earlier this spring, Richard Boyatzis – a highly regarded professor at Case Western Reserve University – offered a free online class called Inspiring Leadership Through Emotional Intelligence. According to The Plain Dealer, more than 65,000 people registered to take it.

The ...